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IBA Lunch & Learn: Mastering Effective Communication

February 25, 2026 12:00 PM - 1:00 PM (EST)

Description

Join the IBA for a virtual Lunch and Learn, facilitated by Bill Cafiero of Human RPM, focusing on Mastering Effective Communication. This session will be taking place on Zoom. Please register to receive the Zoom link. 

Communication is essential for team success. This workshop will help your team:

 • Enhance your communication confidence 

• Improve workplace relationships 

• Discover the power of Clean Language

 • Reduce conflict 

• Resolve conflict more effectively 

• Build trust and rapport 

• Develop skills you can practice immediately 


LEARN HOW TO: 

• Ask questions that deepen understanding without leading or judging 

• Listen actively and attentively so you can better understand what people are truly trying to communicate 

• Use Clean Questions to clarify and uncover hidden assumptions 

• Communicate in ways that build trust and connection 

• Transform workplace interactions into productive, respectful dialogues 

• Encourage others to think more deeply and creatively 

• Apply powerful questioning techniques in meetings, coaching, and daily

Location

Zoom

Zoom. Link will be provided upon registering.

 This session will be taking place on Zoom. Please register to receive the Zoom link. 

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